Refund policy

Thank you for supporting NeedleInaHazeStack!  

Return/Refund Policy

Because my items are handmade, all sales are final.  I do not offer returns, refunds, or exchanges under normal circumstances. 

Damaged Items

If your item arrives damaged during shipping, I will gladly replace it. Te be eligible for a replacement you must meet the following requirements:

  • You must contact me within 5 days of delivery.
  • You must provide photographic evidence of the damage, including photos of the product and the shipping package. 

To report a damaged item, please contact me immediately through the websites contact form or email me directly with your order number and photos attached.